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Why Royal Mail?

We are the UK's leading International Mail Carrier, holding global influence in the international market, and a key player in the Universal Postal Union.

Reliable:

Giving you market-leading Quality of Service, we are the only company with independently measured service levels.

We exceed our delivery aims and yours, enhancing your brand and your service to customers.

Cost Effective:

We give you excellent value for money -

  • no hidden charges
  • no VAT
  • no fuel surcharges
  • free return of undeliverables, ensuring your databases are kept fully up-to-date

Welcome to the International Mail Technical Site

Support to get your mail moving

This support site will provide you with all of the resources and tools you will need to sort and prepare your international mail. If you have any queries, we have a range of technical experts available to offer you assistance.

Speed, accuracy, efficiency

This site will show you how to electronically pre-sort your mail for all of our international business mail products and produce bag labels for Destination Sort. You can use your own software experts to create a tailored program or contact a Software Supplier.

It is not a prerequisite to electronically prepare your mail in this way. However, our customers have found this to be a far quicker and more efficient method than the traditional manual sort.

Summary of site contents:

To obtain an overview of our services, and access product user guides and rate cards, click here.

To compare the costs of sending your mail across all of our services, see the Price Calculator.

To read detailed guides on electronically preparing your mail for your chosen service click here.

Use our billing data generator to automatically import mailing data into our billing systems.

If you don't want to write the software yourself and wish to contact a Software Supplier click here.

Please click here to download a printable version of how to electronically pre-sort your data.

 
 
 
 
 
Reach:

A robust, world class international network - we route your mail through our 240+ international gateways, flying to multiple entry points to get your mail moving faster.

Support:

Royal Mail has a dedicated international team - so you will always get the right person to handle any query.

You will have access to electronic accounting tools allowing you to create management reports and monitor spend by department.

Trust:

We are a respected and renowned brand, whose recognition and unique UK postmark will enhance your offering to your own customers.

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